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Patrick Collison, Co-founder and Chief Executive Officer of Stripe
Picture the finance director of a ten-person diagnostics company in the last week of October. A commercial customer sends £18,000 and it arrives in seconds, at no charge, routed through a profile handle on a screen. In the same ledger sits an invoice to an NHS trust, raised in early September, approved by one department, still waiting for a goods receipt from another, and now in its eighth week. Both count as payments. Only one of them behaves as though it belongs to 2026.
Stripe announced the facility on 27 October as a plug-in called stripe pay, available through its dashboard and its command-line tool. Stripe says the transfers cost nothing. A business holding a funded Stripe account can pay any other business whose account is linked to a Stripe profile, in sterling or other supported currencies, to a ceiling of £50,000 per transfer. In the UK the facility remains in preview. The network is closed. It moves no NHS payment, and any claim that it will would be a stretch. Its relevance to health policy is indirect, and it lies in what it does to a familiar excuse.
For years, slow payment in the public sector has been explained partly by machinery: legacy banking rails and overnight batch runs. When a small supplier can move money between businesses in seconds, that explanation loses much of its force. The delay in NHS supplier payment sits upstream of the rail, in purchase order matching and in approval chains designed for control that now function as queues.
The legal position has tightened. Under the Procurement Act 2023, public contracts carry an implied 30-day payment term. Contracting authorities must also publish a payments compliance notice every six months for contracts within scope, setting out how promptly they have paid their suppliers. NHS bodies also work to the Better Payment Practice Code, which sets a target of 95 per cent of trade invoices settled within 30 days. One analysis of trust annual reports puts the sector-wide figure for 2025/26 at under 88 per cent, down from over 90 per cent two years earlier. That figure is a secondary calculation and should be read with care, although the trend matches the financial strain trusts are under.
The notices have limits. The statutory clock runs from receipt of the invoice, which puts weight on how precisely a trust records that moment. Public bodies have traditionally started the clock when an invoice was processed or a goods received note completed. Any delay between the invoice arriving and either of those events can therefore go unreported. Supplier finance teams know the day of delivery and the day cash arrives. A fast payment channel elsewhere in the business hands them a real-time yardstick, one that no compliance notice can offer.
The implications are practical. For life sciences and health-tech firms, many of them small and dependent on a handful of NHS customers, a payment delay of several weeks is a financing cost that investors price in. A government set on building a thriving life sciences sector has good reason to care if the NHS, its largest health customer, pays suppliers slowly. For NHS finance directors, a tight year makes a slower payables run an obvious temptation, and the new notices make that choice visible to suppliers and oversight bodies.
The command-line tool carries a second lesson. It is built for scripting, with a dry-run mode and explicit confirmation flags, and its documentation anticipates software agents initiating transfers. As NHS bodies automate invoice matching and payment release, they will face questions about who authorises a payment and how misdirected funds are traced. Stripe’s requirement that senders verify the recipient before paying offers a modest template for answering them.
A trust that clears and matches invoices within days has little to gain from a faster payment rail, and a trust that cannot will see no benefit at all. The useful response to Stripe's launch is internal: measure from delivery and publish the figures, then treat the invoice queue as an operational pressure deserving the seriousness given to a waiting list. Suppliers now have a live point of comparison on their own screens. The Procurement Act has given them the statistics to go with it.