In a significant move to strengthen the infrastructure of social care, TPG, one of the world’s largest alternative investment firms, has announced a landmark partnership with Findhelp, the United States’ leading social care technology platform. The collaboration, underpinned by a US $250 million investment by The Rise Funds, TPG’s global impact investing arm aims to expand access to essential services for vulnerable and underserved populations across the United States.
The investment aligns with The Rise Funds’ mission to invest in mission-driven companies that deliver both financial returns and measurable social impact, particularly in healthcare, financial inclusion and impact technology. Founded in 2010, Findhelp connects individuals and families with community-based services, including food support, housing assistance, transportation, and health-related resources via its unified digital platform that spans more than 900,000 verified service locations nationwide.
Bridging Social Care Gaps with Technology
Findhelp’s platform acts as a digital safety net for those struggling to access basic services. Each month, it facilitates hundreds of thousands of referrals to community organisations, government agencies, health-care providers and employers enabling users to find help with food, utilities, housing, transport and other social determinants of health. These social determinants, factors such as stable housing, nutrition and transport access, are recognised as key drivers of health outcomes, often exceeding the impact of clinical care alone.
According to Erine Gray, Founder and CEO of Findhelp, the partnership with The Rise Funds will accelerate the platform’s growth, expand its national network, and allow investment in advanced technology to meet rising demand. “Findhelp was built to be the infrastructure that connects people to essential services at scale,” Gray said, highlighting the potential to redefine how communities access care.
Delivering Impact Across Health and Social Services
Findhelp’s technology streamlines care coordination by enabling organisations to identify social needs rapidly, connect individuals to trusted local services, manage complex workflows and measure outcomes through integrated analytics. Its tools also support eligibility verification and benefits enrolment, including for programmes such as Medicare and Medicaid within a single digital experience.
The platform’s growing prominence is recognised in healthcare technology circles: Findhelp has been ranked “Best in KLAS” for Social Determinants of Health (SDoH) Networks for the fifth consecutive year, underscoring its real-world impact and value across health systems and providers.
A Strategic Vision for Social Care Expansion
TPG’s investment extends beyond capital. Tom Verghese, Business Unit Partner and Healthcare Lead for The Rise Funds, said the partnership will enable Findhelp to address persistent gaps in the social safety net by making social care more accessible, measurable and scalable. He emphasised the importance of technology in reducing administrative burdens and supporting better outcomes for underserved populations.
This strategic capital injection follows a pattern of impact investments by The Rise Funds in socially focused companies, including platforms addressing food care and behavioural health. It reflects a belief that digital infrastructure — much like physical healthcare systems — is essential to equitable access, particularly for communities historically marginalised by traditional care models.
Implications for UK Health and Technology Leaders
While Findhelp’s operations are currently US-centred, the principles at play resonate with UK health and social care policy debates. The integration of social determinants into healthcare delivery is increasingly seen as a priority in the NHS and public health planning. Effective digital platforms for social care coordination could help inform UK strategies for addressing health inequalities, particularly where social barriers such as housing instability or food insecurity undermine clinical care outcomes.
Moreover, the TPG-Findhelp partnership highlights the rising importance of technology-enabled social care infrastructure as a complement to traditional health services. This resonates with broader global shifts towards whole-person care models that bridge clinical and social support, a priority for policymakers seeking to reduce long-term healthcare costs while improving health equity.
Looking Ahead
As Findhelp scales, its platform is expected to serve even more organisations and populations in need, potentially shaping a new model of digital social care delivery that integrates seamlessly with health systems and public services. For technology innovators, policymakers and healthcare providers in the UK, the developments offer a compelling case study in combined impact investing, digital innovation and social care reform that could inform future practice closer to home.
