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Royal Free London NHS Foundation Trust has announced plans to consolidate its digital operations onto a single group-wide electronic patient record system, as part of a broader restructure of how it manages technology across its sites. The move places the trust among a growing number of NHS organisations attempting to replace the patchwork of digital systems that have historically made joined-up patient care difficult to deliver.
The trust's board has outlined a new operating model centred on what it describes as an agile, user-centred approach to digital governance. Central to the restructure is the introduction of an enterprise architecture function, intended to standardise how technology, data and design are managed across the organisation. A single access point for digital requests will also be established, replacing what has been a more fragmented process, with the aim of making it easier to identify risk early and track ownership of digital projects.
Staff consultation is scheduled for June and July 2026, with full implementation of the restructure expected by Autumn 2026. An outline business case for the single EPR is currently being drafted, with procurement conversations described as ongoing.
A single EPR matters because it determines what clinicians can see and when. When patient records are held across multiple incompatible systems, information is lost between departments, appointments and sites. Consolidating onto one platform means a clinician treating a patient at one hospital within a group can, in principle, access the same information as a colleague treating the same patient elsewhere. Royal Free London has also indicated plans to align with the London Secure Data Environment, which would allow its patient data to be used for population health research in a secure and regulated setting.
The trust is also moving ahead with plans to trial ambient voice technology in clinical settings, a tool that automatically transcribes consultations and reduces the time clinicians spend on administrative documentation. AI is also being applied to corporate functions, including note-taking and drafting responses to formal complaints. Although the details of those agreements have not yet been disclosed, Royal Free London says it plans to form new alliances within the health technology industry to encourage more innovation.
The trust is not the only organization pursuing these goals. With the declared objective of standardising clinical templates and procedures, the integrated care board that oversees Bath and North East Somerset, Swindon, and Wiltshire is striving towards a unified EPR across three acute trusts. Mid Yorkshire Teaching NHS Trust has set out a plan to complete its own EPR transition by summer 2028, using a two-phase approach and aiming to reach HIMSS Stage 5 to 6 digital maturity by 2030, a benchmark that reflects advanced use of electronic records in clinical decision-making.
Not all trusts are on schedule. Northern Care Alliance NHS Foundation Trust has acknowledged that progress on its EPR has been "far slower than expected". Changes to NHS England's digital funding routes, combined with the trust's own financial deficit, have made it difficult to move beyond the outline business case stage. The trust says it is continuing to seek capital funding and plans to present an updated business case to its board during the current financial year.
The Northern Care Alliance situation reflects a tension running through the NHS's digital ambitions more broadly. The case for consolidating records systems is well-established, but delivering it requires sustained capital investment, organisational change and technical expertise that many trusts are struggling to maintain. Royal Free London's own restructure acknowledges a dependence on contractors that it intends to reduce, with plans for a workforce development programme and digital communities of practice designed to build in-house capability over time.
The scale of what is being attempted across these organisations is considerable. Replacing legacy systems, retraining staff and maintaining services throughout a transition of this kind presents operational risks that sit alongside the promised efficiencies. Whether the timetables set out by Royal Free London and others prove realistic will depend heavily on funding decisions that, in several cases, remain unresolved.