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Healthcare
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The Cost of Care: Can the NHS Keep Treatments Free at the Point of Use?

By
Distilled Post Editorial Team

The NHS was founded on a radical promise: healthcare free at the point of use. Seven decades later, that founding promise still commands strong public support, yet the system responsible for delivering it now shows clear signs of strain. A direct challenge now faces politicians and health leaders: can the country sustain universal care unless they fundamentally rethink how the NHS operates?

Rising Costs, Public Expectations and the Tough Choices Facing NHS Funding
The 2025 Spending Review sets out a substantial multi-year investment, providing a reported £29 billion real-terms increase by 2028 to 2029 and raising annual NHS revenue spending to around £226 billion. That gives the service breathing space and funds for targeted priorities. However, money represents only part of the challenge. A large share of NHS spending flows automatically into staff pay, medicines and basic operations, and major estate backlogs and productivity problems continue to absorb resources and limit the impact of new investment.

Operational pressures remain stark. Waiting lists in the millions, lengthy waits in A&E and falling public satisfaction all show that demand continues to outpace timely access, even as headline funding rises. Productivity gaps and the vast cost of repairing deteriorating buildings, running into many billions, mean the NHS needs significant funding simply to maintain its current position, let alone expand services. This reality compels difficult decisions about how any new money is allocated.

When budgets tighten, governments around the world confront familiar choices: increase taxes, shift existing spending, limit entitlements, or rely more heavily on private provision. In the UK, the political and ethical threshold for introducing user charges remains high. Polling and public-attitude research show strong support for care being free at the point of need, and evidence from other health systems indicates that charging deters necessary treatment and increases health inequalities. That makes straightforward user fees politically fraught and potentially counterproductive.

Protecting Universality While Delivering Reform: The Political Test Ahead for the NHS
Voters value the NHS and distrust any proposal that hints at user charges or a two-tier system. That public sentiment allows politicians to prioritise productivity and prevention, yet it also demands candour about the trade-offs involved and the time required to deliver real change. If the next decade is to keep care free at the point of use, ministers must pair durable funding with measurable reforms that reduce waste, fix estates and strengthen community services.

Universality reflects an ethical commitment as well as a financial decision. The UK can preserve free access to the NHS at the point of need, but only if policymakers confront the difficult politics of sustained investment and genuine system reform instead of relying on short-term measures that simply shift costs to other parts of the system.